2 Factor Authentication (2FA) Walkthrough
Two-Factor Authentication (2FA) is a security feature that helps safeguard your account information where users provide two distinct forms of identification. To implement 2FA, you will need to enroll a phone number (mobile or landline).
Once this information is entered, you’ll choose one of three options to receive a one-time verification code: text message or automated phone call to the phone number you just entered, or by using the Authenticator Mobile App, Authy(Opens in a new Window).
After you enter your verification code, you have the ability to not use a code again for the computer you are logging in by selecting “Don’t ask for code again on this computer.” If you choose this option, you will not be prompted to enter a verification code during each login on this computer. Do not select this option on a shared or public computer.
You can pay your monthly bills to a company or send personal payments or gifts. To pay a bill, "click Bill Pay". "Select Payees" to set up new or view existing payees.
On mobile bill payments, "click Pay". "Select Payees" to set up new or view existing payees.
You may also set up a Payee by selecting the shortcut “Pay” tile on the Dashboard and following instructions from there.
The menu and general layout of the Dashboard is built to focus on your accounts first, but you have the ability to create it to fit your needs best. You can even include non-First Community Bank accounts. To modify your account view, "click on the three-dot menu (…)" in the upper-left corner of the Account section on the Dashboard or on the Accounts page available from the menu.
You may also modify the order, size, and visibility of most other topics on the Dashboard. To change the order and visibility of topics, "click on the three-dot menu (…)" in the upper-right corner of that topic and choose "Organize Dashboard".
There is also an "Organize Dashboard" button at the bottom of the Dashboard that will allow you to drag and drop topics to determine their locations. All visible topics will be represented on this menu. To add hidden topics, "click the “+ Add a card” and "click the X" to the right of the card to change the visibility of that topic to hidden.
To change the size of the topic, "click the three-dot menu (…)" in the upper-right of the topic and change the card size, if it may be edited. Not all topics offer different sizes.
Online Banking and Xpress by FCB dashboards do not share exactly the same design, meaning you can create a different layout for each.
Inside Online Banking and the Xpress by FCB app we have included MyFinance a free, full service financial product, that goes way beyond typical budgeting tool.
MyFinance has a simple to use budgeting component, but is packed with so much more:
- All of your First Community Bank accounts and activities are available inside MyFinance. What makes MyFinance so powerful is you can easily add Accounts, Loans, and even Retirement Accounts from most financial institutions and Brokerages.
- Customizable budgeting allows you to track spending for all linked accounts, based on transaction type, and you can easily stay informed on your progress with alerts tied to specific budgets.
- A calendar-based, cash-flow process allows you to look back or plan head to follow all of your bills and income in the same place.
- Set goals built around your specifics. Saving for a new car or that dream home, or paying of a credit card or student loans? With the ability to use a premade template or building a custom goal from scratch, MyFinance has you covered.
- View your net worth or its track your progress over time. The more linked accounts you have in MyFinance, you get a better approximation of your net worth.
- Clean and simple charts and graphs are created to keep you informed at a glance.
With MyFinance being built into both Online Banking and our Xpress by FCB app, enrolled customers can check it out today. MyFinance is the same application in both Online Banking and the Xpress by FCB app, meaning all linked accounts, budgets, and goals are the same, regardless of how you access MyFinance.
To view MyFinance inside the Xpress by FCB app: after you log in, "choose MyFinance" in the vertical menu at the top left. To view MyFinance inside Online Banking [AKA Browser-based Banking]: after you log in, "click Accounts" and chose any of your linked accounts, after the account details load, you click on the button labeled "MyFinance" to launch the budgeting tool.
We offer Mobile Deposit* and it’s easy to enroll.
Personal Checking account customers can enroll by clicking Deposit Checks in the main menu of the Xpress by FCB mobile app to begin the registration process. Once your registration is approved, you can submit Mobile Deposits** using the Xpress by FCB Mobile app only. You may view Mobile Deposits history for the enrolled account inside Online Banking, but Mobile Deposit exists inside the Xpress by FCB mobile app.
- Visit FirstCommunityBank.com and click the login button.
- Existing Users: You log in using the same Username and Password that you use today. If you do not know your Username or Password, please contact Customer Care at (800) 971-4671.
- New Users: "Click Enroll" and follow the instructions. For help enrolling, please contact Customer Care at (800) 971-4671.
- Once you log in, you will be prompted to set up Two-Factor Authentication. This step will ask for a phone number used to validate future login attempts.
- Finally, you will be prompted to receive a one-time verification code by either: text message or an automated phone call to the phone number you just entered, or by using the Authenticator Mobile App, Authy(Opens in a new Window).
- Download from either the Apple Store or Google Play Store, search for the Xpress by FCB app and look for our logo.
- Existing Users: You log in using the same Username and Password that you use in Online Banking today. If you do not know your Username or Password, please contact customer Care at (800) 971-4671.
- New Users: "Click Enroll" and follow the instructions. For help enrolling, please contact Customer Care at (800) 971-4671.
- Once you log in, you will be prompted to set up Two-Factor Authentication. This step will ask for a phone number used to validate future login attempts.
- Finally, you will be prompted to receive a one-time verification code by either: text message or an automated phone call to the phone number you just entered, or by using the Authenticator Mobile App, Authy(Opens in a new Window).